VEBIGO Cart Recovery
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of Cart Recovery (the “App”), a Shopify application provided by Vebigo Bilgi Sistemleri ve Teknolojileri Sanayi ve Ticaret Limited Şirketi (“Vebigo,” “we,” “us,” or “our”). By installing or using the App, you agree to these Terms. If you do not agree, do not install or use the App.
Relationship with Shopify
The App is offered through the Shopify App Store and integrates with Shopify’s platform. Your use of Shopify’s services remains subject to Shopify’s terms, API terms, and other policies Shopify applies to merchants and apps. If there is a conflict between these Terms and Shopify’s required app terms, Shopify’s terms control to the extent required by Shopify.
The service
The App provides features made available to your Shopify store, such as cart-related experiences, upsell or re-marketing workflows, and related configuration, as described in the App listing and documentation. We may update, modify, or discontinue features where permitted by law and our agreements with you and Shopify.
Eligibility and your account
You must have authority to bind the business whose store installs the App. You are responsible for the accuracy of information you provide, for safeguarding access to your Shopify admin and connected accounts, and for all activity under your installation except to the extent caused by our material breach of these Terms.
Merchant responsibilities
You are solely responsible for your store, your products, your marketing, and your compliance with applicable laws and regulations (including privacy, consumer protection, and electronic marketing rules). Where the App processes personal data on your behalf, you act as the controller and we act as a processor as described in our Privacy Policy and, where applicable, our Data Processing Agreement. You must obtain valid consent and provide required notices to your customers where required, honor opt-outs, and configure third-party tools (such as email, SMS, or Shopify Flow) in line with law and platform rules.
Acceptable use
You will not use the App to violate law, infringe others’ rights, distribute malware, send unlawful or deceptive messages, harass individuals, or circumvent security or usage limits. We may suspend or remove access if we reasonably believe you have breached these Terms, applicable law, or Shopify policies, or if required by Shopify or legal process.
Fees
Fees for the App, if any, are as shown in the Shopify App Store or in your Shopify billing at the time of charge. Taxes may apply as required by law. Shopify’s billing mechanisms and policies apply to app charges unless we state otherwise in writing.
Intellectual property
We retain all rights, title, and interest in the App, our branding, and our documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the App for your internal business purposes in connection with your Shopify store. You grant us a limited license to host, process, and display your content only as needed to provide the Service.
Third-party services
The App may interoperate with Shopify and other services you enable. Those services are provided by third parties under their own terms. We are not responsible for third-party services or for your use of them.
Disclaimer of warranties
To the maximum extent permitted by law, the App is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by law, neither Vebigo nor its suppliers will be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from or related to the App or these Terms. Our aggregate liability for any claim arising from or related to the App or these Terms is limited to the greater of (a) the amounts you paid us for the App in the three (3) months before the claim or (b) fifty euros (€50), except where liability cannot be limited by applicable law.
Indemnity
You will defend and indemnify Vebigo and its affiliates, officers, and employees against third-party claims, damages, and costs (including reasonable attorneys’ fees) arising from your store, your content, your use of the App in breach of these Terms or law, or your violation of others’ rights.
Term and termination
These Terms apply from installation until terminated. You may stop using the App by uninstalling it from Shopify. We may suspend or terminate access where permitted by law, these Terms, or our agreements with Shopify. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and indemnity) will survive termination.
Changes
We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last updated” date below. Continued use of the App after changes become effective constitutes acceptance of the revised Terms where permitted by law.
Governing law and disputes
These Terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-law rules. Courts located in Istanbul, Turkey, shall have exclusive jurisdiction over disputes arising from or related to these Terms, subject to mandatory consumer protections or other non-waivable rights in your jurisdiction.
Contact
For questions about these Terms, contact us at [email protected] or via https://vebigo.com/support/cartrecovery.
Last updated
April 13, 2026